Position Overview:
We are seeking a highly skilled and motivated ERP/EDI Business Analystto join our supply chain team. The ERP/EDI Business Analystis responsible for providing technical support and troubleshooting assistance to end-users for desktop hardware, software, and peripherals. This role involves installing, configuring, and maintaining desktop systems and ensuring optimal performance and security.
Responsibilities:
1. System Maintenance and Upgrades:
- Perform regular system maintenance tasks
- Collaborate with internal teams to identify and resolve system issues, ensuring minimal disruption to supply chain operations.
2. User Support and Training:
- Provide technical support to end-users, addressing system-related queries, issues, and concerns promptly and effectively.
- Assist in training supply chain personnel on system functionalities, processes, and best practices.
- Develop user guides, manuals, and training materials to facilitate system understanding and adoption.
3. Process Management and Optimization:
- Collaborate with cross-functional teams to analyze and create business requirements, identifying areas for improvement and increased efficiency.
- Apply process improvement methodologies to streamline workflows, eliminate waste, and enhance overall operational effectiveness.
- Propose and implement process automation solutions to improve efficiency and reduce manual intervention.
4. System Enhancements and Testing:
- Work closely with stakeholders to understand their system requirements and translate them into functional specifications.
- Participate in system development projects, assisting with system design, testing, and implementation.
- Conduct thorough testing of new system functionalities and enhancements to ensure their reliability and compatibility with existing infrastructure.
5. Data Analysis and Reporting:
- Utilize data from the supply chain systems to conduct analysis and generate insights related to operational performance, cost efficiency, and customer satisfaction.
- Work with key stake holders to develop and maintain reports and dashboards that provide visibility into key supply chain metrics, enabling data-driven decision-making.
- Identify opportunities for data-driven improvements in supply chain processes and present recommendations to stakeholders.
General
- Proves ability to solve problems creatively.
- Participates in identifying, planning and executing financial/business process improvement initiatives.
- Performs quantitative analysis of operational and financial data.
- Performs ad hoc analysis for business partners and senior management as required.
- Other duties as assigned.
Minimum Requirements:
- Proven experience in system support or administration, preferably in a supply chain environment.
- Strong knowledge of supply chain processes and systems.
- Experience in analyzing and optimizing processes using process improvement methodologies.
- Proficiency in troubleshooting and resolving system issues.
- Excellent analytical and problem-solving skills, with the ability to quickly grasp complex concepts and propose effective solutions.
- Familiarity with system integration methodologies, data mapping, and data exchange protocols (e.g., EDI, API).
- Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and provide user support.
- Proficient with creating flow charts and documenting business processes.
- Previous Deacom ERP experience preferred.
Education and/or Experience:
- BA/BS in appropriate technical field
- 5+ years of accounting or financial planning and analysis experience including use of standard costing
- EDI setup, migration, and integration with 3PL’s and partners
- Experience with SPS Commerce and EDICT
Joining our team as an ERP/EDI Business Analystwill provide you with the opportunity to contribute to the optimization of our operations through effective system maintenance, process management, and continuous improvement initiatives. If you are a dedicated and proactive professional with a passion for driving operational excellence in the supply chain domain, we invite you to apply and become a valuable member of our organization.
Disclaimer:
This position description indicates the general nature and level of work expected. It is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required. The employee may be asked to perform other duties as required.
